Complaints Policy - City & European Asset Finance

City & European Asset Finance Limited
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Complaints Policy

 
Our Complaints Policy
 
 
At City and European Asset Finance we aim to provide the best service we can.  However if we do receive a complaint we take it very seriously and will investigate and resolve any complaints as quickly as possible.  If you are not satisfied with any part of our services please contact Graham Adams.
 
 
If you are not satisfied with our response to your complaint, you can refer the matter to the Financial Ombudsman Service.  You must contact them within six months of the date of our final response letter to you.  

You can do this by writing to them at : Financial Ombudsman Service, Exchange Tower, London, E14 9SR
OR Telephone : 0800 023 4567
City and European Asset Finance Limited is authorised and regulated by the Financial Conduct Authority
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City and European Asset Finance Limited is a credit broker and not a lender
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