Credit Broking Services
We are authorised and regulated by the Financial Conduct Authority
We are a credit broker NOT a lender
We DO NOT charge you a fee for our services
This Document sets out how we will deal with you in the provision of services for Broking. City and European Asset Finance Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check our authorised status at any time by visiting FCA’s website at https://register.fca.org.uk/s/ and entering our name or number which is 664193.
OUR SERVICES
City and European Asset Finance Limited are a credit broker and not a lender and we offer a range of commercial finance products including Hire Purchase, Leasing, Loans and cash flow finance.
We will at all times act in your best interests, we will source finance from a limited number of funders that are suitable to the requirements you disclose to us. When the preferred option has been agreed, we will provide you with information about the finance and the provider of this to ensure you understand your responsibilities and commitments. Before proceeding you should ensure that you have considered what alternative finance options are available to you elsewhere before the agreement is signed.
Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to City and European Asset Finance Limited Baytree Cottage, Ricksons Lane, West Horsley, Surrey KT24 6HU or by telephoning us on 01483 280111 where we will try to resolve your concern at the earliest time possible.
We will not charge you a fee for our services. Instead, we will receive a fee in the form of a commission payment from the chosen funder which will be disclosed to you and you will be asked to give your informed consent to us receiving the commission by signing a Commission Disclosure letter. The commission will be calculated as a percentage of the finance amount and will be up to a maximum of 5 % of the advance. Different lenders may pay us different amounts depending on our work, their pricing and credit policies. We cannot provide independent or impartial financial advice as to the suitability of any finance options offered. Please contact your accountant or financial advisor for impartial advice.
Our privacy notice can be found on our web site at Privacy Policy - City & European Asset Finance
You should read this document carefully and contact us if you have any questions.